Shipping & Returns

Our orders ship on business days (Monday through Friday from 9:00am-5:00pm EST, excluding major holidays). We offer free standard shipping to the contiguous 48 U.S. states on orders above $50.00. We currently do not ship to P.O. boxes, APO, FPO, DPO destinations. We do not ship to Canada and Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and all other U.S. territories at this time.

milkshakeusa is not responsible for stolen or lost packages at the delivery address (or if the wrong delivery address is provided by the customer). All packages are shipped with no signature required and may be left unattended at the delivery address at which point it becomes full responsibility of the customer. Customers should work with the delivery company and/or police if their shipment is lost or stolen.

PAYMENT OPTIONS
We accept debit and credit cards including Visa, MasterCard, American Express and Discover. We do not accept cash, personal checks, money orders, or cash-on-delivery.

SALES TAX
If your shipping address is in the state of New Jersey, 6.625% Sales tax will be applied to your order. For orders shipped to other states, your state and/or municipal government may require you to declare your purchase and directly pay appropriate sales tax amounts to them.

ORDER PROCESSING
Orders are typically processed within two to four business days. Monday through Friday, excluding holidays.

ORDER TRACKING
When your order ships from our fulfillment center, you will receive a shipment confirmation email that includes a tracking number from a major US carrier.

Returns & Exchanges